Duties:

• Provide kind, friendly, comforting services to patients and families receiving treatment and assist staff working in the Infusion Center, including Radiation Oncology and Perinatal services.
• Present a caring and professional attitude to everyone including physicians, nursing staff, patients and family members, and anyone who comes to you for assistance.
• Help others in ways that give them a positive feeling about themselves and Palomar UC San Diego Health. This may include: assistance with locating physician offices, offering a wheelchair, providing a patient with comfort items (e.g. snacks, water, beverages, blankets, additional pillows).
• Prepare and serve beverages, snacks and entertainment items using hygienic techniques.
• Stock and clean the refreshment center at the end of each shift.
• Willingly accept changes to the job requirements and responsibilities as the units expand services. Cross train as Lobby Ambassadors and assist as time permits.
• Greet patients, visitors and vendors as they enter the building and help direct as needed.
• Escort individuals to their destination as required.
• Locate wheelchairs for the lobby as needed.
• Oversee waiting area including rounding on patients and family members.
• Radiation Oncology – Visit patients and family members in waiting areas and offer snack items, puzzle books.
• Infusion Center – Assist with appointment reminder phone calls, sanitizing treatment chairs. Offer snacks, beverages, puzzle books, warm blankets, pillows.
• Perinatal – Assist with appointment reminder phone calls, visit patients and families in the waiting area and treatment rooms. Offer baby caps, personal items (e.g. lotions, nail files, puzzle books, etc.)

Requirements:

• Be able to stand and walk for extended periods of time.
• Possess the maturity, responsibility and interpersonal skills to interact cordially with patients, staff, volunteers and other customers.
• Possess problem solving skills for their assigned area of responsibility and be able to handle stressful situations.
• Maintain patient confidentiality at all times.

Assignments: 

(All shifts may not be available)

• Monday-Friday: 9am-12pm, 12:30pm-3:30pm

Location:

• Medical Office Building (MOB) – 1 (Escondido)
  2125 Citracado Parkway
  Escondido, CA 92029