What happens if I cannot pay my bill?
During your stay, financial representatives are available to assist you with any concerns you or your loved ones may have about your insurance plan or other financial issues related to your hospital care.
If you are uninsured or underinsured and worry that you may not be able to pay in full for your care, we may be able to help. Eligibility is based on family income. Through our financial advocacy services, we may be able to help you or your loved apply for a government-sponsored health benefit program or low-cost health insurance. Our goal is to work with you to arrange a manageable payment plan, or, if you meet certain income requirements, you may be eligible to apply for our Financial Assistance program.
- Read our Financial Assistance Operational Procedure here.
- Complete the Financial Assistance (Charity Care) Application here.
For assistance with the application or applying for state aid, please call 877.347.4751 or 714.772.1588.
Hospital Bill Complaint Program
Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program.
Click here for more information and to file a complaint.
Patient Financial Services Department
Phone Number: 877.906.0150
Hours