In order to ensure the safety and health of both our patients and visitors, we ask that the following guidelines be observed:
- For the health of our patients, staff and visitors, Palomar UC San Diego Health is a smoke-free environment, and smoking is not permitted anywhere on campus.
- For health reasons, visitors must dress appropriately and wear shirts and shoes.
- Duration of visits, number of visits and ages of visitors may be limited by the nursing staff consistent with the level of care the patient requires.
- In the best interest of our patients’ health, people with a cold, sore throat or any contagious disease are requested not to visit patients.
- Because patients are recovering from illness or surgery, visits should be kept short.
- Visitors should maintain a quiet environment and avoid unnecessary noise.
- For privacy reasons, visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
- For safety reasons, children must be supervised by a parent or other adult at all times.
- Eating/drinking is not allowed in the lobbies or patient rooms. Visitors may eat/drink in the cafeteria.
- Social distancing must be practiced. If any visitors are not willing to comply with all infection control guidelines, they can be asked to leave.
All patients may have visitors regardless of vaccination status and must comply with hospital visitor guidelines.
- Patients on airborne precautions for Tuberculosis are prohibited.
All visitors need to screen themselves prior to entry for COVID-19 signs and symptoms.
- Anyone with symptoms of COVID-19 will not be allowed to visit.
Visiting Hours
At Palomar UC San Diego Health, we recognize that family and friends are vital in the healing process. Because our mission is to promote a comfortable and healing environment, our visiting hours are flexible and open on most units. Due to the nature of the treatment, there are certain units where visitation may be restricted.
Birth Center
Labor and Delivery
- 3 visitors allowed (all ages)
- Significant other counts as a visitor
- A certified doula is permitted and counts as a visitor
Postpartum
- 4 visitors allowed (8am–9pm)
- Significant other counts as a visitor
- All ages allowed
- 1 adult over 18 years old permitted for overnight stay
Hours of Operation:
Deliveries
- Monday–Sunday: Open 24/7
Vital Records Completion of Birth Certificates
- Monday–Sunday: 8am–4:30pm
NICU
Please refer to the NICU department for the most up-to-date visitation guidelines.
Phone:
- NICU Escondido: 442.281.3180
Hours of Operation:
- Monday–Sunday: Open 24/7
The Villas at Poway
Any visitor entering the facility, regardless of their vaccination status, must adhere to the following:
- All visitors must be screened for signs and symptoms of respiratory viral infections during periods of increased community transmission (October 1–March 31) and in the event of an outbreak.
- All visitors must wear a well-fitting face mask with good filtration (N95, KF94, KN95 or surgical masks are preferred over cloth face coverings) and perform hand hygiene upon entry and in all common areas of the facility.
- If personal protective equipment (PPE) is required for contact with a resident due to a COVID-19 positive isolation status (including fully vaccinated visitors), it must be donned and doffed according to instruction by HCP.
- Visitors who have tested positive for any respiratory viruses should not be permitted to visit or should be asked to leave if they are still within their isolation period. Under such circumstances, facilities must offer alternatives for remote (Zoom, etc.) or telephone visitation. Staff should provide monitoring for those who may have difficulty adhering to core principles, such as children.
Hours of Operation:
Office
- Monday–Friday: 8am–5pm
Facility
- Open 24/7/365
Prohibited Items
Palomar UC San Diego Health is a healing environment, and we are committed to providing a safe and secure setting for our employees, patients and visitors. To support this commitment, prohibited items are not allowed within the hospital. These items may include, but are not limited to, firearms, ammunition, pepper spray, mace, knives, controlled substances, illegal drugs, drug paraphernalia, cannabis, lighters, matches, electronic smoking devices and any other item that may pose a safety risk or could be used to cause harm.